The apartment we rented was bough while we were living there, and West USA Realty(Tim Allen) took over management. He communicated clearly with us and made the transition easy. Our apartment sold again the next year, and when the new owners tried to force us out before our lease was up, Tim helped us communicate with the owners. He also helped us get information when the owners refused to give us our security deposit back. He went above and beyond what he was responsible to do, and we greatly appreciate it.
Jackie was fantastic. She kept us in the Loop and gave us feedback from each showing. With the feedback we were able to make the changes needed to maximize the Sales Price.
Tim Allen has been a life saver as a property manager. He promised us that all we have to do is deposit our rent checks once a month and leave the rest to him and his crew. He has delivered and more. Providing rental advice and HOA advice as well. Can't say enough positive for a difficult job.
Jacquie Kellogg was awesome. She worked with us to sell our condo in Flagstaff and went above and beyond the call of duty. We had a tenant in the condo and Jacquie worked with the tenant to help us accomplish our sale. She listed the property as well as promoted the property to her contacts. As a result, we got above market compensation for our property. In addition, Jacquie was excellent at keeping us (this was not a sale from an individual but a sale from an LLC with 7 Members/Managers) informed. The whole process was so smooth that we enjoyed the process! if you want a go-getter, knowledgeable, professional agent Jacquie is the person you must have on your team.
We have had a great experience so far with Time and the team at West USA. They made our recent move-in process easy and have gotten back to us quickly with all maintenance request so far. We enjoy working with Tim and appreciate his responsiveness as well as his (successful) efforts to exceed our expectations.